DBS’s Frontliners as the First Line of Defence Against Scam
Think about this scenario: you’re about to send a large sum overseas after receiving a call from someone claiming to be a government official. They say your account is under investigation, and they need the funds “for verification.” You’re worried but feel the pressure to act fast. Thankfully, DBS scam-trained frontliners notice this unease at the branch counter or reached out before finalizing the transaction. … Continue reading DBS’s Frontliners as the First Line of Defence Against Scam
